Amazon Catalog/Listing Specialist

We’re looking for a detail-oriented Amazon Listing Specialist who can own the end-to-end process of creating, optimizing, and troubleshooting listings across multiple marketplaces. This is a hands-on role that blends technical catalog management with intermediate-level image editing and layout skills. Growth opportunities exist in an expanded role over time, if interested.

You’ll work directly with agency founders and ultra-specialists to ensure listings are accurate, visually compelling, and compliant — and you’ll help solve catalog issues before they impact sales.

Part time or full time.

90 day evaluation period. [Work schedule must overlap with US Eastern for at least 4 hours per day. -or- US eastern hours to start, can switch to a flexible schedule after established - must be responsive during agreed windows.]

Core Responsibilities
-Create and update listings via Seller Central and flat file uploads
-Build and optimize parent-child variations
-Troubleshoot listing errors, suppressions, and compliance issues
-Edit product images to meet Amazon requirements (resizing, color adjustment, background cleanup, text overlays, simple infographics)
-Upload and manage media assets (A+ Content, Brand Store modules, image stacks)
-Collaborate with internal team to ensure keywords, copy, and visuals are aligned
-Maintain clean catalog data and ensure consistency across SKUs

Must-Have Skills & Experience
-Experience managing Amazon product listings, catalogs, and flat files (including bulk uploads, SKU updates, and suppressed ASIN fixes)
-Experience with listing reinstatement, flat file errors, troubleshooting, and error fixing. Case management as related.
-Ability to troubleshoot and resolve catalog issues quickly
-Experience with Amazon variation structure and parent-child linking (setup and troubleshooting)
-Intermediate-level image editing and layout skills (Photoshop, Canva, or similar)
-Strong troubleshooting skills for resolving catalog and compliance issues
-Ability to create Amazon-compliant main images, infographics, and basic A+ Content layouts
-Strong attention to detail and organizational skills
-Intermediate MS Excel / Google Sheets skills for data manipulation and uploads
-Clear written communication in English
-Case management and escalation experience
-Knowledge of Amazon Brand Store setup and updates

Nice-to-Have / Growth skills
-Inventory management knowledge within Seller Central
-Experience working for or inside Amazon Seller Support
-Understanding of Amazon compliance policies and appeal processes
-SEO for Amazon listings (titles, bullet points, product descriptions, back-end search terms)
-Coupon, Deal, and Promotion setup

Success in This Role Looks Like:
-Listings created, optimized, and published on time without compliance issues
-Parent-child variations built and maintained
-Catalog issues proactively identified and resolved before they impact sales
-Product images edited and uploaded in a way that meets Amazon guidelines and elevates visual appeal
-A+ Content and Brand Store modules published accurately and on schedule
-All updates documented clearly for internal tracking
-Minimal rework required due to high attention to detail
-Smooth, timely communication with founders and other team members

Work Setup
-Remote, contractor role (potential for long-term partnership)
-Must have own laptop, reliable high speed internet.
-Flexible hours but must be responsive during agreed-upon windows
-We work in a lean, fast-moving environment — every task has visible impact

About Us:
Common Helix is a boutique, founder-led Amazon Marketing agency that helps brands win on the world’s largest marketplace. -We work with brands from $1M to $50M+ in revenue, offering full-service channel management or advertising-only support. -

Our unique engagement model has clients working directly with senior operators to craft a sophisticated, customized Amazon strategy that complements overall company, brand, and channel strategies. We understand the the strategic and operational sides of Amazon, and help our clients build the processes both on and off platform that lead to long term success.

We combine financial transparency, deep operational expertise, and a hands-on approach to help brands not just grow sales, but improve profitability and brand presence. Our proprietary AI-powered ”Broad Tail” advertising Strategy bids on thousands of unique keywords to unlock sustainable, profitable growth. 

For our team, this means working in an efficient, fast-moving environment where every role has direct impact. We value clear communication, high standards, creative problem solving, and an ownership mindset. We care about doing good work with good people and helping build companies and brands we believe in for the long run.

If you like seeing the results of your work in real time, want to work closely with experienced operators, and take pride in your work, you’ll feel at home here.