General Virtual Assistant

Description

As a General Virtual Assistant, you will play a key role in supporting our operations, sales, and customer service teams. You’ll be responsible for a variety of administrative and client-facing tasks that help our client's business run smoothly and efficiently.

Key Responsibilities

• Manage emails, calendars, and appointments for the team
• Assist in lead follow-ups, client communication, and appointment setting
• Maintain CRM records (e.g., GoHighLevel, HubSpot, or similar platforms)
• Conduct online research on solar policies, incentives, and competitors
• Prepare and organize documents, contracts, and reports
• Provide basic customer support via phone, email, or chat
• Coordinate with vendors, technicians, and clients for installations and site visits
• Perform data entry and assist with invoicing or payment tracking
• Support social media and marketing tasks, including post scheduling and basic content updates
• other tasks assigned

Requirements

Qualifications

• At least 1–2 years of experience as a virtual assistant or in an administrative role
• Familiarity with CRM platforms (GoHighLevel, Salesforce, etc.) preferred
• Excellent verbal and written English communication skills
• Strong organizational and multitasking abilities
• Tech-savvy with proficiency in Google Workspace, Microsoft Office, Zoom, and task management tools
• Knowledge or background in the solar industry is a strong advantage
• Able to work in US time zones (EST or PST)

Nice to have Skills

• Experience in appointment setting or sales support
• Understanding of solar installation processes or permit coordination
• Knowledge of basic bookkeeping or invoice tracking
• Familiarity with social media scheduling tools (e.g., Buffer, Hootsuite)

Benefits

What we offer:

• Opportunities for growth and advancement
• Competitive compensation package

Work Hours:

• Full-time, EST/PST business hours, Remote