Wordpress Website Designer

We’re seeking a detail-oriented and proactive support team member who thrives on troubleshooting and problem-solving. The ideal candidate is a quick learner with a strong focus on accuracy in documentation, quality checks, and project updates. Exceptional communication skills and organizational abilities are a must, ensuring seamless collaboration and efficient support across all tasks. Familiarity with the Divi Builder will be prioritized in this position for creating and customizing web layouts.

Responsibilities

• Documentation and Organization: Proficiency in creating and maintaining detailed records. Use Google Suite, Monday.com, and other agency software to manage and organize client information and assets.
• Client Communication Support:  Ability to send follow-up emails, confirm submitted materials, and document client decisions professionally and clearly. 
• Administrative Support: Strong organizational skills for managing multiple tasks and keeping project records up to date.
• Website Edits and Updates: Making edits and updates to client websites on the Divi Builder upon request. Troubleshooting website issues with the team. Supporting design team.
• Website Maintenance: Ensuring website plugins and security is up to date.
• Small Web Design Projects: Design and implement small-scale web projects using the Divi Builder, ensuring visually cohesive and functional designs. Maintain organized project documentation and updates in Google Suite and Monday.com.

Preferred Experience

• WordPress: Experience managing WordPress websites, including plugin updates, troubleshooting, and basic customization.
• Divi Builder: Familiarity with the Divi Builder for creating and customizing web layouts.
• Project Management Tools: Proficient in project management tools like Monday.com for task organization and tracking.
• Collaboration Tools: Experience with communication tools like Slack for team collaboration and updates.
• Technical Credentials Management: Familiarity with managing login credentials in systems like 1Password and documenting processes in platforms like Monday.com.
• Web Development Skills: Preferred experience in HTML, CSS, and JavaScript for creating and troubleshooting website features.
• Hosting Platforms: Knowledge of hosting environments like Flywheel, including vulnerability fixes and domain management.

Benefits

• 4.5 Day work week
• Choose your own holidays 
• Generous PTO
• And More! 

About Rock City Digital:
 

We are a marketing agency based in the United States and have a stateside team of 11 people and 2 international team members. Rock City Digital is a very well-respected and rapidly growing Digital Marketing Company in local service based industry with strong core values and a superb track record of serving its clients better than the competitors. Our key services include Website Design, Google Ads, Search Engine Optimization, and Social Media Management. We are looking for an individual who has a solid foundation of knowledge and practical work experience in wordpress.
  
Our Core Values are of incredible importance to us. Please visit rockcitydigital.com/about/#corevalues and familiarize yourself with our Core Values before continuing. Please continue with this job description and application if you feel you align with these values.

We are looking for someone who will work the same hours as us, which are 8am - 5pm (Central Time Zone). The perfect candidate is self-disciplined, independent but a team player, a taskmaster, detail-oriented, and excellent with time management and communication. Our new team member will need to be able to prioritize tasks, meet deadlines, and perform with accuracy for long periods of time.

Our team is highly organized with processes in place. Our company possesses a strong, highly sought-after company culture and core values so finding the right fit for this position is of incredible importance to us. You are a part of our team!

We are currently accepting applications and need to hire urgently.

Instructions when applying: 

1. First, please view our core values here (https://rockcitydigital.com/about/#corevalues) and make note of which resonated with you most.
2. Please do not email me. Instead go to our hiring page of our website here (https://rockcitydigital.com/careers/now-hiring-an-web-design-assistant/)
3. Read through the description and fill out the form on that page including a link to your resume, work samples, and DISC profile if you have it.
4. Before submitting, include in the “Additional information to know” box a message about which core value resonates with you most.