Atlas Row
328 days agoClient Success & Account Manager
Job Overview
Key role details at a glance.
Salary
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Benefits & equipment
Job Description
Role context, responsibilities, and expectations.
About the Company
Atlas Row is a strategic consulting company and growth partner dedicated to helping founders scale their businesses efficiently and sustainably. We combine high-level strategy with offshore execution to support product and service-based companies.
About the Role
Atlas Row is seeking an Client Success/Account Manager to oversee client strategy and team execution for our service-based business clients. This role is ideal for someone who has experience as an appointment/business development expert and has since moved into management, with proven ability to lead and coach teams of sales setters and oversee client-facing strategy.
Key Responsibilities
• Partner with the Founder of Atlas Row to review client requests, refine strategy, and ensure seamless execution
• Manage and provide oversight to offshore support teams, including sales setters, ensuring tasks are assigned and completed correctly
• Track and manage business development campaigns across LinkedIn and email to ensure client pipelines are consistently growing
• Assist with refining client strategy, spotting opportunities, and keeping campaigns aligned with client goals
• Act as the main communication hub — maintaining proactive, professional communication with both clients and internal teams
• Ensure metrics, daily logs, and client updates are consistently tracked in Notion and Slack
Qualifications
• Previous experience as an appointment setter / business development expert, with proven success booking calls and managing outreach campaigns
• Experience managing teams of setters or sales staff, ideally in an agency or consulting environment
• Strong strategy and communication skills, able to keep multiple client campaigns aligned and effective
• 100% fluency in English, both written and spoken
• Proactive, detail-oriented, and highly organized
• Comfortable managing multiple service-based clients simultaneously
Work Schedule
Monday to Friday, 10:00 AM to 4:00 PM Central Time (US & Canada).
How to Apply
Send your resume and/or portfolio and briefly explain why you're a great fit for this role.
Application Requirements
What candidates need before applying.
You'll need to answer the following questions when applying:
Do you have experience working as an appointment setter or business development specialist?
Have you ever managed or led a team of appointment setters or sales staff?
Can you share your experience managing or supporting client campaigns?
What tools or platforms have you used for tracking campaigns, communication, or project management?
Are you available to work in U.S. time zones (10 a.m.–4 p.m. CST)?
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