Lead Operations Coordinator

We're a Texas-based real estate company looking for an Operations Coordinator to work directly with our CEO. This is not a traditional assistant role—it's an execution position. You'll be the interface between leadership and our vendors, contractors, and internal team members.

The right person can take a loosely-defined directive, turn it into a structured plan, coordinate the people needed to execute it, quality-check the work before it reaches leadership, and communicate clearly throughout. You'll manage designers, developers, and marketing vendors—ensuring work gets done right the first time.

Key Responsibilities

Vendor & Project Coordination

• Serve as the primary point of contact for designers, developers, and marketing vendors
• Turn vague directives into structured briefs with clear requirements and acceptance criteria
• Manage project timelines, follow up on deliverables, and enforce deadlines
• Quality-check all work before it reaches the CEO—catch issues, request revisions, and ensure deliverables are complete
• Handle vendor questions and problem-solving independently rather than escalating prematurely

Performance Marketing Support

• Review and interpret marketing performance reports (GA4, Piwik, CallRail)
• Understand A/B testing fundamentals and communicate results clearly
• Coordinate with performance marketing vendors on campaigns and optimizations
• Summarize key metrics and flag anomalies or opportunities

Communication & Execution

• Make phone calls and send texts on behalf of the CEO (vendors, service providers, scheduling)
• Research and plan projects—gather steps, identify vendors, compile costs, present options
• Set up and configure software tools as needed
• Create and maintain documentation, SOPs, and checklists
• Handle logistics for business and personal projects

Required Qualifications

• Excellent spoken and written English — you'll be making calls and leading conversations with US-based vendors
• Prior project management or coordinator experience — agency, SaaS, marketing, product, or operations background preferred
• Experience managing creative or technical vendors — designers, developers, marketing agencies
• Analytical ability — comfortable reviewing reports, identifying patterns, and summarizing data
• Strong technical aptitude — able to learn new software quickly without hand-holding
• High autonomy — able to take vague instructions and figure out the path forward
• Highly organized — able to juggle multiple projects and vendors without dropping balls
• Comfortable with oversight tools (phone monitoring, activity tracking) during initial period
• Reliable internet and a quiet space for phone calls
• Availability during US Central Time business hours

Nice to Have

• Familiarity with real estate or property management operations
• Experience with analytics tools (Google Analytics, Piwik, CallRail)
• Basic UX literacy—can spot layout issues, unclear UI, poor hierarchy
• Light HTML/CSS familiarity
• Light Figma ability
• Light automation experience (Zapier/Make)
• Video editing basics (Riverside.fm, Descript)
• Genuine interest in AI tools

Tools You'll Use

• Google Workspace
• Follow Up Boss (FUB)
• CallRail
• Piwik (web analytics)
• Statamic (CMS)
• Basecamp
• Riverside.fm / Descript (video)
• SendGrid

Schedule & Compensation

• Full-time (40 hours/week)
• Monday–Friday, 9am–5pm Central Time
• Remote — Philippines-based candidates only
• Compensation: $2,000–$2,500/month USD depending on experience, plus 13th month pay

Hiring Process

1. Apply: Submit your resume and complete the TestGorilla assessments (link below)
2. Screener Call: Short 15-minute video call to discuss your experience
3. Trial Projects: Complete 2–3 take-home projects similar to what you'd do in the role
4. Final Interview: Present your trial project results and meet the team

How to Apply

To be considered for this role, please complete the TestGorilla assessments here: https://app.testgorilla.com/s/vtpb22mz