Virtual Assistant

Company Overview: Our client is seeking a dedicated and proactive Virtual Assistant to join their dynamic team. They are a Sydney based startup. This position offers the flexibility of remote work within Philippines business hours, ensuring a healthy work-life balance. As a Virtual Assistant, you will primarily focus on social media management, customer engagement, appointment scheduling, and data management.

Key Responsibilities:

• Social Media Management:
  • Create visually appealing ads using Canva or similar tools.
  • Develop engaging content for various social media platforms.
  • Schedule and publish posts to maximize audience engagement.
• Customer Engagement:
  • Reach out to existing and potential customers via email, chat, or messaging platforms to book appointments or provide assistance.
  • Ensure prompt responses to inquiries and maintain a high level of customer satisfaction.
  • Utilize effective communication skills to convey information clearly and professionally.
• Appointment Scheduling (Non-voice):
  • Coordinate appointments and meetings with clients or team members.
  • Manage calendars and ensure schedules are updated accurately.
  • Send reminders and follow-up communications as necessary.
• Data Management:
  • Organize and maintain databases, ensuring data integrity and confidentiality.
  • Generate reports and analyze data to identify trends or opportunities for improvement.
  • Assist with various administrative tasks as needed.

Requirements:

• Proven experience as a Virtual Assistant or in a similar role.
• Proficiency in using Canva or other graphic design tools for creating social media ads.
• Excellent written communication skills in English.
• Strong organizational and multitasking abilities.
• Familiarity with customer service principles and practices.
• Tech-savvy with proficiency in MS Office suite and Google Workspace.
• Ability to work independently with minimal supervision.
• Reliable internet connection and a quiet workspace conducive to remote work.

Benefits:

• Competitive salary commensurate with experience.
• Flexible remote work arrangement within Philippines business hours.
• 13th-month pay
• 10 days of annual leave and 5 days of sick leave.
• Opportunity for professional growth and development within a supportive team environment.