Full-Time Office Operations Manager (Jobber Software Specialist)

Company: Colorado Power Wash
Location: Remote (Must work 8AM-5PM MST, Mon–Fri)
Website: coloradopowerwash.com
Schedule: Full-Time, 40 hours/week (1-hour lunch break)
Pay: $600-$800/month based on experience and performance

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About Colorado Power Wash

Colorado Power Wash is a fast-growing, high-end power washing service company based in Denver, Colorado. We specialize in commercial, heavy equipment, construction, and high-end residential services for luxury homeowners, property managers, general contractors, and construction companies. We are a progressively growing business building a strong reputation and brand in our marketplace. We're focused on world-class customer service, communication, quality work and top-tier client experience.

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Role Overview

We’re hiring a **full-time, remote Office Operations Manager** who is highly skilled with **Jobber software** and can completely manage our backend operations. You’ll be the go-to person for everything from lead management and scheduling to invoicing, client communications, reporting, and internal admin tasks.

You’ll work closely with the company owner to keep the business running smoothly — and help us grow to the next level.

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Schedule

- Monday–Friday, **8 AM to 5 PM MST**
- 1-hour lunch break daily
- Full-time remote role with daily team communication

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Key Responsibilities

General Back Office Operations

- Manage daily email inbox and respond to client, contractor, and vendor messages
- Send out COIs (Certificates of Insurance) to contractors as needed
- Call inbound leads promptly and answer inbound phone calls
- Provide executive assistant support to the CEO and leadership team
- Track and follow up on internal action items

Client Intake & Pipeline Management

- Receive and enter all inbound leads into Jobber (phone & web form)
- Tag leads correctly by service type (Commerical, Residential, Construction, Heavy Equipment)
- Assign leads to the Owner for follow-up
- Track status of estimates and follow up regularly on unbooked jobs
- Maintain clean, up-to-date CRM records with notes and tags

Estimates, Invoicing + Payments

- Prepare and send estimates using Jobber templates
- Follow up with clients who haven’t approved quotes
- Convert accepted quotes to scheduled jobs
- Send out invoices upon job completion using Jobber
- Collect ACH payments when applicable via Jobber
- Track overdue invoices and follow up on unpaid balances
- Maintain clean, accurate accounts receivable records

Scheduling & Crew Coordination

- Manage the job calendar through Jobber
- Schedule site visits and job start dates based on crew availability
- Adjust schedules based on weather, emergencies, or equipment issues
- Provide the crews with clear job details and customer information daily

Reporting & Data Tracking

- Weekly revenue reporting by service type (Commerical, Residential, Construction, Heavy Equipment?
- Monthly summary reports with quote volume, conversion rates, and trends
- Tag jobs and clients for service-based reporting and campaign targeting
- Analyze pipeline performance by marketing channel (Google, website, Facebook, etc.)
- Prepare reports for weekly leadership meetings

Admin Support + Problem Solving

- Take ownership of simple problems and find solutions that deliver a great client experience
- Keep SOPs and client templates updated in Notion 
- Pull weekly reports (leads, jobs booked, payments received, review count)
- Proactively flag errors in contact info, job notes, or scheduling conflicts

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Who You Are

- Organized + Self-Directed – You manage tasks without being chased
- Quick to Respond – You understand the value of speed in service
- Client-Centered – You genuinely care about 5-star client interactions
- Detail-Oriented – You keep data, calendars, and client records tight
- Problem-Solver – You don’t just flag issues—you bring solutions

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What You Bring

- Strong experience with **Jobber software** (CRM, Scheduling, Invoicing, Reporting, Campaigns)
- Familiarity with the trades, home services, or construction industries is a major plus
- Excellent written communication skills
- Organized, proactive, and able to manage complex scheduling with ease
- Comfortable working independently and reporting to leadership daily
- Able to work full-time during MST business hours (8 AM–5 PM)

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Compensation & Perks

- Full-time, remote position (MST hours)
- Paid training and onboarding
- Performance bonuses based on reporting accuracy, upsell results, and revenue growth
- Opportunity to grow into an operations lead role over time

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How to Apply

To apply, please send:

- Your resume
- A short Loom video (2–3 minutes) showing your experience using Jobber
- Screenshots or examples of reports, campaigns, or pipelines you’ve built inside Jobber