
Good Shepherd Staffing
228 days agoKey role details at a glance.
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Job Description: Data & Operations Analyst (Full-Time,
Long-Term)
Location: Remote/Hybrid
Reports to: CEO
Commitment: 2–5 years minimum
Work Hours: 9 AM to 5 PM or 10 AM to 6 PM Pacific Time (US hours)
About the Role
We’re seeking a sharp, entrepreneurial Data & Operations Analyst to join our fast-paced
team. You’ll work directly with the CEO, diving deep into data, streamlining systems,
and driving operational excellence. If you love Excel, thrive on solving problems, and
have a knack for customer service and sales, this is your chance to make a real impact.
Key Responsibilities
● Advanced Data Analysis:
○ Build, maintain, and optimize Excel models (formulas, graphs,
dashboards).
○ Analyze sales, operations, and financial data to uncover trends and
actionable insights.
○ Present findings clearly to internal and external stakeholders.
● Process Improvement:
○ Continuously evaluate and enhance workflows, systems, and reporting.
○ Propose and implement solutions to boost efficiency and accuracy.
● Client & Vendor Communication:
○ Make professional calls to US-based clients and partners.
○ Handle sales outreach and customer service via email and phone.
○ Build strong relationships with suppliers, vendors, and clients.
● Relationship Building:
○ Naturally connect with people and foster trust quickly.
○ Nurture long-term partnerships with clients, vendors, and team members.
○ Be a go-to person for both internal and external stakeholders.
● Project Management:
○ Own projects from start to finish—set timelines, follow up, and ensure
completion.
○ Stay organized and persistent, even when juggling multiple priorities.
● Accounts Payable & Admin:
○ Support accounts payable and other operational tasks as needed.
○ Maintain meticulous records and documentation.
● AI & Digital Tools:
○ Use Google Drive, Sheets, and Docs for collaboration and reporting.
○ Leverage AI tools to write, summarize, and communicate efficiently.
What We’re Looking For
● Excel Wizardry:
○ Advanced skills in Excel (formulas, graphs, data analysis, automation).
○ Strong mathematical and analytical mindset.
● System Improver:
○ Always looking for ways to make things better, faster, and smarter.
● Customer Service Mentality:
○ Friendly, patient, and solutions-oriented.
○ Experience in sales or customer service is a plus.
● Excellent English & Communication:
○ Clear, confident communicator (written and spoken).
○ Comfortable making calls to US clients.
○ Naturally skilled at building rapport and relationships with people.
● Entrepreneurial Spirit:
○ Self-starter who takes initiative and ownership.
○ Thrives in a fast-paced, high-pressure environment.
● Organized & Persistent:
○ Disciplined, detail-oriented, and able to manage multiple projects.
○ Follows through and never lets things slip through the cracks.
● Tech-Savvy:
○ Proficient with Google Drive and AI-powered productivity tools.
● Growth Mindset:
○ Eager to learn, adapt, and go above and beyond expectations.
Why Join Us?
● Work side-by-side with the CEO and make a direct impact.
● Be part of a mission-driven, innovative company.
● Grow your skills in data, operations, and business strategy.
● Long-term, stable opportunity for the right candidate.
HOW TO APPLY:
1. Send the LINK to your resume (Gdrive etc.)
2. Send the LINK to your loom video (Introduction)
What candidates need before applying.
You'll need to answer the following questions when applying:
Are you fluent in English, both written and spoken, and comfortable taking calls with US clients while handling data and operations tasks?
Do you have intermediate Excel skills, including the ability to use common formulas, organize data efficiently, and work with VLOOKUP/XLOOKUP, IF statements, filters, conditional formatting, and basic charts?
Please send the link to your resume (Google Drive or similar)
Please send the link to your Loom introduction video.
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