IT Support Agent

About the Role: We are seeking an IT Support Worker to join our rapidly growing startup. As an IT Support Worker, you will be responsible for providing technical support to our employees, troubleshooting technical issues, and ensuring the smooth operation of our computer systems and equipment. Key Responsibilities: Provide technical support to employees, including resolving hardware and software issues, answering questions, and providing training. Install, configure, and maintain computer systems, software, and hardware. Troubleshoot technical issues and provide solutions in a timely and efficient manner. Maintain an accurate inventory of computer equipment and supplies. Ensure the security and privacy of sensitive data and implement appropriate measures to protect against unauthorized access. Stay up-to-date with emerging technologies and industry trends and suggest new technologies that can improve the operations of the startup. Contribute to the overall success of the startup by being an active team player and bringing your unique skills and perspective to the table. Requirements: Associate's degree in Computer Science, Information Technology, or a related field. 1+ years of experience in IT support or a related field. Strong knowledge of computer hardware, software, and networking technologies. Familiarity with operating systems such as Windows and Mac OS. Ability to troubleshoot technical issues and provide solutions in a timely and efficient manner. Excellent problem-solving, critical thinking, and communication skills. Ability to work independently and as part of a team in a fast-paced startup environment.