Job Description
Role context, responsibilities, and expectations.
We are looking for an experienced E-Commerce Manager to lead our Shopify store and digital marketing operations. This is a remote position that is during business hours on Eastern Standard Time.
The Benefits:
Work From Home
Performance and Anniversary Bonuses
Paid Holidays and Time Off
The Role:
Create and execute the strategy to analyze e-commerce and marketing data to provide ongoing insights and recommendations for improvements.
Design and build dynamic reporting dashboards.
Understand customer journey, attribution, acquisition costs, customer retention cohorts.
Project manage website updates and tests.
Track product inventory and work cross-functionally with operations.
Identify and troubleshoot problems with website, ad platforms and payment providers.
Monitor digital marketing campaign performance and website analytics.
Manage and hold accountable external agencies and consultants.
Create and organize the marketing content database.
Identify opportunities for automation.
Create, review and update business process flows. Ensure continuous process improvements leading to better quality/efficient processes.
Perform other duties related to the role such as budget management, product margin analysis.
Proactively plan projects for upcoming campaigns, sales, product launches.
The Requirements:
4+ years experience working with an e-commerce brand on Shopify.
Experience with digital marketing platforms (Facebook, Google).
Experience designing and building dynamic e-commerce reporting dashboards.
Ability to analyze data and provide action plans based on conclusions.
Experience managing external agencies or consultants.
Experience working closely with Shopify web developers.
Exceptional attention to detail.
Excellent English communication skills (both verbal and written).
Can work in graveyard shift following the US Eastern Timezone.
Proficient at managing multiple projects and able to organize, prioritize and structure workload.
References from previous employers.