Job Description
Role context, responsibilities, and expectations.
QUALIFICATIONS
Ideally college level or college graduate, but open to other levels of education as long as the candidate is up to date with the latest social media trends and platforms
With at least one year of experience in social media management and virtual administrative tasks
With strong verbal, written, and storytelling communication skills in English
Must have strategic marketing and communications mindset
Must have strong skillsets in creating digital content that connects to the target audience (e.g. individuals looking for health information, individuals looking to improve their lives with lifestyle shifts, etc)
Must have experience handling emails and connecting with other professionals
Must have experience creating and editing photos via Canva and Photoshop
Must have basic knowledge and skills in video editing
Skills in blog writing are a plus
Can handle multiple tasks while delivering quality and timely content
Looking for LONG-TERM employment
Must not be employed by other companies
TECHNICAL REQUIREMENTS
With laptop/desktop with at least 8GB RAM
The Internet connection speed of at least more than 5MBPS
DUTIES & RESPONSIBILITIES
Create, optimize and scale the overall social media strategy from content creation, profile management, and marketing activities to the overall profile channels optimization and to be able to funnel inbound marketing to the client.
Social media management across different social platforms (including but not limited to building a YouTube channel, Instagram, Facebook, TikTok, Pinterest, etc)
Virtual content creation and know-how to direct and think of new content
Create graphics and posts for social media, websites, podcasts, and other necessary platforms via Canva, Photoshop, or a similar platform
Editing videos and audio for the client, series, and other needed contents
Sales funnel building/brand awareness/lead generation
Creating, sending, and managing emails within the database (i.e. sponsorships and customers)
Email marketing/customer/leads coordination and newsletters
Content article writing and blogging
Schedule patient appointments by managing inbound calls and messages
Follow up and/or update patients about their scheduled appointment
Provide customer support through email, online chats, or other communication platforms
Handle and organize EMR or electronic medical records
Must be able to convert physical forms into digital format
Answer general patient queries
Undergo training and studying resources provided by the Client
Miscellaneous administrative tasks as assigned by the Client