Sales Development Representative

Sales Development Representative

📍 Location: Connecticut, U.S.A. (Remote)
📅 Job Type: Full-Time
💰 Compensation: Base + Commission

About Us

At Contemporary Tiny Homes, we design, sell, and build high-quality, custom Accessory Dwelling Units (ADUs) to transform the way people live. As an innovative and fast-growing company, we provide housing solutions that are affordable, functional, and beautiful—and we’re looking for passionate professionals to help us make an impact!

Joining us now means you'll have a unique opportunity to shape the company’s culture, refine our processes, and gain hands-on experience across sales, marketing, customer engagement, and residential construction. If you're energized by a fast-paced, collaborative, and entrepreneurial environment, this is the place for you.

Your Role & Responsibilities

As a Sales Development Representative, you will:

✅ Be the First Point of Contact for Prospective Customers

• Respond to inbound inquiries from customers interested in ADUs via phone, email, social media, and live chat.
• Build relationships by actively listening, understanding customer needs, and identifying the right solutions.
• Guide customers through the initial sales process, ensuring a seamless and positive experience.

✅ Financially Qualify Leads

• Inform potential customers of our ADU price ranges and discuss available financing options.
• Identify customers who have the financial capacity or are eligible for financing.

✅ Convert Warm Leads into Hot Sales Appointments

• Engage with potential clients to qualify leads and schedule in-home consultations with our Outside Sales team.
• Conduct outbound follow-ups with past leads to keep them engaged and move them down the sales funnel.
• Overcome objections and proactively nurture relationships to increase conversion rates.

✅ Deliver a 5-Star Customer Experience

• Maintain a customer-first attitude, ensuring timely, transparent, and professional communication.
• Address customer concerns with solutions-oriented thinking, guiding them confidently through their ADU journey.
• Advocate for customer needs, providing insights that enhance their buying experience.

✅ Leverage Technology to Track & Optimize Sales Performance

• Use our CRM system to manage leads, document conversations, and track progress.
• Collaborate with the Outside Sales and Marketing teams to refine engagement strategies and messaging.
• Provide feedback on sales scripts, pitches, and lead qualification processes for continuous improvement.

✅ Achieve Sales Targets & Drive Growth

• Meet or exceed monthly and quarterly KPIs for lead conversion and appointment setting.
• Identify opportunities to streamline processes and enhance efficiency in the customer journey.
• Stay up to date on industry trends, construction processes, and company product offerings.

What You Bring to the Table

✔ Proven Sales & Customer Engagement Skills:

• Minimum 1+ years of experience in inside sales or customer service.
• A track record of successfully nurturing leads and closing deals.

✔ Exceptional Communication & Relationship-Building:

• Warm, engaging, and professional approach to customer interactions.
• Strong written and verbal communication skills that foster trust and rapport.

✔ Tech-Savvy & Organized:

• Experience with CRM software (preferred) and comfort using sales tools.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

✔ Consultative Sales Mindset:

• Ability to understand customer pain points and recommend solutions that align with their needs.
• Strong problem-solving skills to handle objections and keep leads engaged.

✔ Construction, Home Services, or Real Estate Experience (Preferred):

• Familiarity with residential construction or ADUs is a plus but not required.

✔ A Growth-Oriented, Team-First Attitude:

• You’re motivated, adaptable, and excited to contribute to a growing company.
• Comfortable working independently while also collaborating with a larger team.

What We Offer

💰 Competitive Pay & Benefits

• Base + Commission
• Uncapped earning potential based on performance.

🏆 Career Growth & Development

• Hands-on exposure to multiple aspects of sales, marketing, and construction.
• Opportunities to grow within a thriving company at the forefront of the ADU movement.

🏡 A Mission-Driven & Supportive Culture

• Work in a dynamic, high-energy, and team-oriented environment.
• Make a meaningful impact by helping customers find their perfect Tiny Home solution.

Join Us!

If you’re a passionate, results-driven sales professional who thrives in a fast-paced environment and loves helping customers, we want to hear from you!

📩 Apply today!